Telecommunications
Our next-generation B/OSS solutions enable the communication service providers (CSPs), ISVs and Telecom Equipment Manufacturers (TEMs) to add value to their business by maximizing Return on Investment (ROI), reducing costs, offering superior customer service and accelerating time to market for new products and services.
The coherent and evolving portfolio of offerings, encompassing fulfillment, service assurance, billing through commercially off-the-shelf (COTS) as well as indigenously-developed solution offerings and point solutions, we have been contributing tremendously to the telecom revolution.
Our service offering:
- We offer scalable end-to-end application development and management solutions from requirement analysis to deployment and rollout.
- Application Development – Providing end-to-end development from requirement analysis to deployment and rollout. The application may be custom-made or a commercial-off-the-shelf (COTS) based product.
- Application Maintenance – Changing or enhancing software to meet new business demands in the post-rollout phase of an application.
- Application Support – Providing first, second, third line and on-call support. On-call support further includes Gold (24×7), Silver and Bronze support.
- Application Integration, Migration or Transformation – Replacing, migrating and integrating legacy or custom-made systems with COTS products.
- Application Management -The application management layer cuts across all software engineering activities listed above. We take complete ownership of the outsourced suite of applications as per the agreed scope and manage the support. This typically involves transition management, project management, proactive risk and scope change management, quality management, service level agreement (SLA) management etc.